Author Topic: Can't upload files  (Read 4671 times)

Offline shvarz

  • Bot God
  • *****
  • Posts: 1341
    • View Profile
Can't upload files
« on: July 09, 2008, 02:12:11 PM »
Just like the title says - I can't upload any files to the board. It gets stuck at "uploading" and never finishes. I tried both Firefox and IE - nothing works.
"Never underestimate the power of stupid things in big numbers" - Serious Sam

Offline Numsgil

  • Administrator
  • Bot God
  • *****
  • Posts: 7742
    • View Profile
Can't upload files
« Reply #1 on: July 09, 2008, 10:42:40 PM »
Let me test if I can...[attachment=963:NoArtifact.PNG]

Seems I can.  Could be something weird with the Member group permissions though.  But if you're not getting an error message, I don't think that's the case...

How big is the file?  What sort of file type is it?
« Last Edit: July 09, 2008, 10:44:02 PM by Numsgil »

Offline shvarz

  • Bot God
  • *****
  • Posts: 1341
    • View Profile
Can't upload files
« Reply #2 on: July 10, 2008, 02:23:45 PM »
The file is about 10 Mb, it's in zip format.

I just tried uploading a smaller file and it worked, so I guess it's a size limit.
"Never underestimate the power of stupid things in big numbers" - Serious Sam

Offline Numsgil

  • Administrator
  • Bot God
  • *****
  • Posts: 7742
    • View Profile
Can't upload files
« Reply #3 on: July 10, 2008, 04:28:20 PM »
Let me check if there's any sort of file size limit.

Offline Numsgil

  • Administrator
  • Bot God
  • *****
  • Posts: 7742
    • View Profile
Can't upload files
« Reply #4 on: July 10, 2008, 05:00:08 PM »
Try it now.  There wasn't a file size limit, but there was a limit on the total space that members could take up for uploads.  It was set to 200MB, which is pretty close to what we're at, so that's my guess.  I upped it to 1 Gig.

Offline shvarz

  • Bot God
  • *****
  • Posts: 1341
    • View Profile
Can't upload files
« Reply #5 on: July 11, 2008, 01:53:54 PM »
Nope, did not help. Still gets stuck at "Uploading file".

Duh, it says "Max.single file 8Mb"!  Did you just add it now?  What should I do with the 10Mb file?  I'd like to report a bug, but my sim (even compressed) is above the limit. If people used RAR, then I could split it into two archives, but the regular Windows zip archivator does not do that.
"Never underestimate the power of stupid things in big numbers" - Serious Sam

Offline Numsgil

  • Administrator
  • Bot God
  • *****
  • Posts: 7742
    • View Profile
Can't upload files
« Reply #6 on: July 11, 2008, 03:24:36 PM »
I'll check again, hold on...

Okay, found it.  It's a setting I have to change in an ini file on the server.  I'll try to get around to it during lunch.  If not, bug me again.
« Last Edit: July 11, 2008, 03:32:27 PM by Numsgil »

Offline Numsgil

  • Administrator
  • Bot God
  • *****
  • Posts: 7742
    • View Profile
Can't upload files
« Reply #7 on: July 11, 2008, 05:38:29 PM »
Arg, I don't think this can be changed.  We're not running a dedicated host, so I don't have access to the file I would need to change to up the limit.

You'll have to use a file splitter.  Something like this (I haven't used it, so don't take it as an endorsement.  It was just the first google hit for "file splitter").