Code center > Bugs and fixes

Can't connect to IM. RESOLVED (NO REPRO)

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Peter:
I can't get to IM anyhow, how could this be.

Somehow I've got a feeling some settings are wrong anyhow.

The settings in intsett.ini

--- Quote ---Peter
ftp://darwinbots.serveftp.com
Pwdbox
Proxybox
proxyn
 1
 1
 1
 1
 1
--- End quote ---

There doesn't even be a structure in the error's, one time I had this error, and this over and over. Happened just one time.
(short version, I don't think it is a good idea to post it full  )

--- Quote ---9-12-2007 22:02:35: Server unreachable.  Teleporting intrasim.
9-12-2007 22:02:35: Unable to upload organism
9-12-2007 22:02:35: Problem uploading population file.
9-12-2007 22:02:36: Problem downloading population files.
9-12-2007 22:02:36: Unable to upload organism
9-12-2007 22:02:56: Server unreachable.  Teleporting intrasim.
9-12-2007 22:02:57: Unable to upload organism
9-12-2007 22:02:57: Problem uploading population file.
9-12-2007 22:02:57: Problem downloading population files.
9-12-2007 22:02:57: Unable to upload organism
--- End quote ---

Normal I have this error without any upload/download erroring.

--- Quote ---9-12-2007 22:09:25: Server Unreachable.  Teleporting intrasim.
9-12-2007 22:10:34: Server Unreachable.  Teleporting intrasim.
--- End quote ---

Numsgil:
Forgive me if this is something you've already checked, but is your firewall blocking either Darwinbots or programs accessing FTP?

EricL:
The FTP server has been down since late last night I think.  I can connect, but all FTP operations fail with the command line FTP app.  It's Sunday.  I expect GoDaddy turns off FTP changes while they are backing up the server(s).

Numsgil:
I tried searching GoDaddy's site, but I can't find any information about when they back up, or FTP being unavailable.  So your guess is as good as mine.

EricL:
FTP operations are still failing as of 8am PST Monday.  I can log on, but directory operations fail.  This is using the Windows FTP command line app, so has nothing to do with DB.

GoDaddy's servers are in the Mountain timezone in the US, at least that is what the FTP logon response says and this makes sense as the outage seems to begin right around midnight Saturday in that time zone each weekend, which is why I suspect backup.

But this has now gone on for 32 hours.  Someone (Nums I guess I mean you as I don't have the account details or the admin credentials) should call GoDaddy.  Perhaps they forgot to flip the FTP switch back to normal...  Better yet, we should switch IM to a real FTP server...

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